We cut our onboarding checklist from 41 items to 12
New hires kept asking the same five questions. The checklist was answering everything except those.
· 2 min
Illustrative example 5 stories, each by a different practitioner, covering every format we publish. Read one and you will know whether this is for you faster than any About page could tell you.
Step 1 · Field Note
New hires kept asking the same five questions. The checklist was answering everything except those.
Step 2 · Turning Point
A warehouse manager asked me whose side I was on. My honest answer took two years to work out.
Step 3 · What We Tried
A six-week trial with non-sensitive inputs, a stopwatch, and one skeptical colleague.
Step 4 · Turning Point
In a big team I had a lane. At a 60-person startup, I had to decide what the lane was, and say it out loud.
Step 5 · Field Note
Forty supervisors, one hour, and very little that reached the production floor.